Grassroots Technology

Whole Game System Account 16

• WGS Login - my email exists on more than one account
• I don't know my FAN
• IMS Administration Tab
• Downloading Squad Lists
• Whole Game System Notifications

See all 16 articles

Searching for players 8

• Contract Players
• Contract Players (INTERNAL)
• Professional/Semi Professional Player Message
• Internal Server Error
• Searching for a player within your club

See all 8 articles

Player Photographs 2

• Photo locked - Unable to upload a photo.
• How to upload a photo to my child's account

Editing League Memberships 0

Adding/Editing Players Details 5

• New: Email Capture Tool for Youth & Adult Players
• New: Parent/Guardian guidance - linking U16's
• Changing Player Details
• Adding an email address to an Under 16
• Bulk add emails for Adult players (16+)

League Guidance 4

• How to register my league to use Whole Game System Player Registrations Complete Walk-through
• Approving a transfer through WGS (League)
• Approving a registration submission (No Transfer Required)
• League Structure

Registering a player 11

• Full guidance on registering players using WGS
• Assigning a player to your team
• Confirming offline consent
• Adding a player photo
• Submitting to league for registration approval

See all 11 articles

Player Registration Pilot - Clubs 13

• How to register a player (Isle of Man, Jersey & Guernsey only)
• Assigning a player to a team (Isle of Man, Jersey & Guernsey only)
• How to add a Player Registration Officer
• Download a squad list (Isle of Man, Jersey & Guernsey only)
• Export player data (Isle of Man, Jersey & Guernsey only)

See all 13 articles

Player Registration Pilot - Leagues 3

• How to set Player Registration Requirements (League)
• How to download a player list (League)
• How to approve or reject a player - league

Requesting Integration 2

• How to request integration
• Step by Step Process for Integration

Team Administrators for Integrated Leagues 7

• Mobile number not appearing on Full-Time
• What roles do my contacts need to merge from WGS to Full Time?
• Selecting Primary Contact's In Full Time
• Full-Time error message on login "Role ended 30/06/2020"
• Changing Manager's Contact Details

See all 7 articles

Editing Divisions, Clubs & Teams 4

• Changing a team name in Full-Time (Leagues)
• Removing a team from a division or competition
• Creating a division
• Adding a team to a division

Players not transferring from Full Time to Whole Game 0

Full-Time Login 5

• Cannot pass Terms & Conditions Page
• Full-Time is stating my role has ended
• How to Log in to Full Time - Team Administrator
• Full Time Login - League Administrators
• How to Send a New login Invite To Team Administrators in Full Time

Full Time Setup 7

• Adding Logos
• How to Lock a Season And Set It As The Default Season
• Editing access for league/team officials
• Approving and Locking Results and Statistics
• Team Admin Results and Fixture Options

See all 7 articles

Email Notifications 8

• My Team admin's aren't receiving email notifications
• Verifying an Email Address
• Email notifications
• Auto-Email Reminders
• Email Groups

See all 8 articles

SMS 2

• Adding a SMS Result Contact
• Searching the SMS History of a League

Player Statistics 3

• Entering Player Statistics on Full Time
• Creating League Team Marks
• Hiding players from Full-Time

Referees 3

• How to View Marks for Officials
• Official Marks Summary
• Assigning Officials

Downloads 1

• Downloads

Results Management 11

• Results and Stats
• Points Per Game Calculator - COVID 19 Release
• Completing Match Returns on Full-Time (Match Stats, Results Sheets)
• Mass voiding fixtures - COVID 19 Release
• Fast Results Entry

See all 11 articles

Fixture Management 10

• Full-Time not releasing SMS/Stats Entry for Other Fixtures
• Creating FA Competition fixtures within Full-Time
• Using "Other Fixtures"
• Fixture Postponement
• Hiding Fixtures

See all 10 articles

County Cups (County FA Guidance) 3

• (County FA Guidance) Setting up County Cups
• (County FA Guidance) Cup Draws & Creating Fixtures
• (County FA Guidance) Adding teams to County Cups

Downloading The App 3

• Downloading the Matchday app - For Android
• Downloading the Matchday app - For iPhone
• Use the app on your tablet

Getting Started 6

• Getting Started With Matchday
• How to invite your team to Matchday
• Uploading email addresses for your players
• Removing players from Matchday App
• Customising The FA Matchday App

See all 6 articles

Matchday Login 3

• Logging in
• Invalid user error
• Sorry, we couldn't find your teams

Pre-Match 4

• Setting up a match on Matchday
• Setting or updating your fixture availability (for players and parents)
• Selecting your squad
• How to postpone a match

During a Match 5

• Live Match View
• Recording a goal
• Recording An Opposition Goal
• Adding bookings in the live match view
• Adding a substitution

Post-Match 3

• Submitting Your Match Report to Full Time
• Referee marks
• FA marks

Payments with PayPal 22

• Setting your club up on PayPal for Matchday - 1-8 teams
• Setting your club up on PayPal for Matchday - 9+ teams
• Payments Overview
• Setting up an annual fee - One off payment
• Setting up an annual fee - Monthly payments

See all 22 articles

In-App Payments 3

• Getting your team to pay for a match (Manager/Coach)
• Paying for your match fee (Player/Parent)
• Recording a cash payment (for managers/coaches)

Other 7

• Switching between player, parent and coach/manager roles
• How to set up training sessions and friendlies
• Turning your notifications on or off
• Setting up social events on Matchday
• Ensuring you have an unique email on your FAN

See all 7 articles

Logging In 6

• How to Log In to the Events Platform
• Reset Your Password
• Creating an Account
• Adding a Youth to Your FA Account
• Applicant Accessibility

See all 6 articles

Applications 4

• Your Applications
• Wildcats Application Flow
• Just Play Application Flow
• Just Play For Students Application Flow

Editing Applications 2

• Editing Approved Applications
• Common Fixes in the Application

Events 2

• How to Create an Event
• Event and Session Clarification

Editing Events 4

• Editing Age of an Event
• Edit Event Details
• Editing Dates of an Event
• Editing Venue of an Event

Sessions 3

• Adding Sessions
• Cancelling Sessions
• Sharing Sessions

Editing Sessions 3

• Editing Sessions
• Adding/Editing Staff Members
• Editing Session Time and Dates

Participant Booking 2

• Booking onto a Session
• Participant Not Pre-Booked

Participant Attendance 3

• Messaging Participants
• Viewing Participants
• Recording Attendance

Online Meetings 12

• Running an online AGM - Best Practice Guide
• Keeping your meeting safe
• Accessing Microsoft Teams
• MS Teams Live Events (250+ Attendees) - Accessing the call
• Signing up to MS Teams free

See all 12 articles

Using MS Teams 2

• Downloading the Microsoft Teams App
• MS Teams - The Basics

Player Stats Emails 11

• What are player stats emails?
• Why are The FA sending these emails?
• What information do Player Stats emails contain?
• How do I ensure players in my club receive player stats emails?
• Which team do the team stats relate to (e.g. what if players are dual registered)?

See all 11 articles

Technology For Club Welfare Officers Webinar 1

• Webinar Recording - Technology For Club Welfare Officers

DBS 3

• Adding your GBG PIN to WGS
• Initiating a DBS through Whole Game System
• Completing DBS Initiation - Applicant

Club & Team Officials 5

• Adding A Club Welfare Officer
• See your safeguarding qualifications in My Account
• Adding a Team Official
• Using the Safeguarding Tab
• Removing An Official

League Safeguarding 1

• League Safeguarding Tab

Player Registration + Email 14

• Who will this apply to?
• Not everyone has an Email, how will those players register?
• Can a league still use paper forms?
• What is being done to sort the problem of players with multiple FAN Numbers?
• Will there be space to ask for medical issues or do clubs still need to do this manually?

See all 14 articles