Requesting Online Consent

  • Online consent: When a club “requests consent” Whole game system will validate that there is an email address on that players FAN record

You will need to select tick box next to the player(s) that you wish to mark as consent given.

From this you will need to select “request consent”.

Please note: If a parent or guardian receives the "Online Consent" email, they will need to input their own Date Of Birth NOT their child's

If the player is under the age of 16, a parent or guardian with an email address will need to have their FAN number linked to the players FAN number to gain consent. A guide for this can be found here.  If there is no email address associated with the player, an error message will be displayed informing the club that there is no email address therefore the online consent request cannot be sent.


If an email address is present for the player/parents, whole game system will send a personalised email that will contain a unique link. A guide on how to accept online consent can be found here


Once the player/parent has given consent, the consent status is then updated in whole game system from "pending" to "consent accepted".


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